Rewards Program

Here at Turner Toys & Hobbies we appreciate your business and believe in rewarding loyalty so we've set up a rewards program.   Your reward points will generate a gift certificate that can be redeemed for purchases, at any time.  The great thing is that you can earn reward points without purchasing anything!  When you sign up for an account with us, you automatically become a Rewards member.

I know what you're thinking....  How do I get my wonderful Reward Points?

Well, you will receive Reward Points for the following:

  • Buying products:  You'll receive Reward Points when you purchase any of our available products either online or in-person*.
  • Reviews:  You'll receive 10 Reward Points for each validated product review that you post.  Our customers really value reading about other peoples' experience with our toys & hobby items.
  • Referrals:  For each person you refer to Turner Toys & Hobbies, upon their first successful order, you'll receive the equivalent
  • amount of Reward Points as they receive for their purchase.
  • Participation in other special events:  Turner Toys & Hobbies holds special events and promotions at which participants will enjoy FREE Reward Points.
  • Gift Registry: When people purchase items from your gift registry you will earn Reward Points at the rate of one point for every $2 spent. If an item that was purchased from your gift registry is returned these points will be removed from your account. Click here to learn more about gift registry.
  • Report a "bug":  We're not perfect.  Find a typo or bad link on our website and send us the details.  Send us an email (see "Contact Us") and include your name, email address and the URL of the page with the bug and we'll credit 10 points to your account.

FAQs

How do you redeem Turner Toys & Hobbies Reward Points?

You receive points for every $1 you spend (after discounts, promotions, taxes, shipping.)  For every 150 points you earn, we will send you a gift certificate for $10 which you can use during checkout on your next purchase. Gift certificates are issued 30 days after you reach the 150 points.

How to track your points:

Just log into your account to view your reward points balance.

Reward Points:

  • are NON-TRANSFERABLE and cannot be redeemed for cash.
  • are not applicable to purchase gift certificates
  • are not applicable on purchases of Berg Carts, Rocking Dories or Rocker-Fellers
  • have no expiration date
  • cannot be refunded for cash upon an account closure or any form of cash return.
  • given via validation of feedback or reviews are solely at the discretion and consent of Turner Toys & Hobbies.
  • are subjected to the sole discretion and terms & conditions of use of Turner Toys & Hobbies

Do I have to become a Registered User to take advantage of the Rewards Program?  

Yes. We understand that some customers are very private and do not like to share their information.  You can be assured that we will NEVER share any information with a third party.  Our family enjoys it's privacy, and we respect yours also.

 Why wasn't my product review approved?  

We love reading customer reviews and would like to publish all of them on our web site. However, there are a few reasons our editors chose not to publish certain customer reviews. The most common reason is that a review may not have enough details.  We would like you to be as descriptive as possible when you write.  We typically do not publish reviews that are 2 or 3 words long.

If I returned an item will points be deducted from my account?  

Yes. The points earned for the purchase of an item are deducted if the product is returned.  

Are Reward Points refundable?  

Once used, spent or applied to an order, Reward Points will not be credited back to a user's account.

How do I redeem points I've earned?  

After you accumulate 150 points, you will be issued a gift certificate code that you can use at checkout while placing a future order.  You must wait 30 days for the gift certificate to be issued.

Can I use my points right away?

Points earned by registering, writing approved reviews, submitting qualified bug reports and referring friends can be used as soon as they are awarded. Points earned through purchases can be used 30 days after the order has been placed.

More Fine Print:

  • We cannot apply Reward Points to a transaction retroactively. Reward Points may not be applied toward any exchanges. If you return an item, Reward Points applied to that item will be deducted from the Reward Points total.
  • We reserve the right to void all or a portion of a customer's Reward Points if it has been issued, received or redeemed through human or computer error, fraud, theft or illegal means or in any manner inconsistent with the intent of this program. 
  • We reserve the right to modify the terms of this program or to discontinue this program at any time without any notice.

What are you waiting for?  Go sign up!

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