Turnertoys offers a “no questions asked” returns policy within 30 days of purchase. We are happy to assist you with your return no matter what the reason.
Please contact us for a return authorization number (RA#).
Items to be returned must be unopened, unused, and we must still be able to sell it.
Please make sure that return shipments are well packaged, insured, and tracked.
Shipping costs from Turnertoys to you are non-refundable and your shipping costs to return the item to Turnertoys are your responsibility.
Upon receipt we will inspect returned items and if they meet the conditions above issue a credit for the purchase price. Personalized products (Sleds, Wagons and Vermont Dory) are not returnable.